Normal priced items are exchangeable within 21 days of of your invoice date.
Exchange items must be in original condition, unworn, unwashed, or defective merchandise with all original tags attached to the merchandise, and any related accessories or instruction booklets included. Exchange is strictly subject to stocks availability. Any shoes returned must be returned in their original box.
For hygienic reasons, we cannot offer exchange or refund for jewellery items, swimwear, socks, and / or any type of inner wear.
we will not accept merchandise that has been worn, used, altered, damaged or defective other than manufacturing defect. In other words, incomplete, damaged, worn, soiled or altered returns, or anything we reasonably believes has been used or worn, will not be accepted. Please also note that merchandise that are damaged as a result of wear and tear are not considered to be faulty or defective.
Strictly no exchange for items such as flat price, mark down, and stock clearance items.
If the item that you wish to exchange is out of stock, you can choose to exchange any other item, subject to stocks availability. If the item you wish to
Exchange exceeds the value of the item returned, you shall pay for the excess; in other cases, if the item you wish to exchange is lower price than
The returned item, no cash refund policy shall apply.